Whangarei Girls' High School

12CARS

Year 12 Careers - Introducing the Service Industry and Trades

This course requires 4 options.

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Course Description

This course provides students with the opportunity to begin a journey into the world of the Service industry and trades.
Students will cover the areas of tourism, retail, beauty, hospitality and customer service. There will be theory and and practical components delivered at school and off site. Each term will have a week of completing industry based courses. There will also be the opportunity to complete a workplace component to support the learning done. Initial training in this course will cover the First Aid and Health and Safety requirements of this industry.

if you choose to apply for this course, it covers four timetable lines and you will need to select two additional subjects from those offered at Year 12. However, these may be subject to timetable constraints.

There has never been a better time to get involved in the Service Industry, so start your journey and investigate the possibilities with WGHS now.

Teacher in Charge

Wendy Rees

Contributions and Equipment

nil

Recommended Prior Learning

Open entry

Pathway Tags

travel consultant, tourism guide, adventure tourism, chef, barista, waitress, receptionist, retail ssales, house keeping, bar tender, event manager. hotel manager, head porter, flight attendant,

Credit Information

Assessment Description
Level
Internal or
External
Credits
L1 Literacy Credits
UE Literacy Credits
Numeracy Credits
U.S. 57 v9 Provide customer service
2
2
2
2
2
I
2
U.S. 56 v9 Respond orally to customer enquiries
2
2
2
2
1
I
2
U.S. 24729 v3 Demonstrate knowledge of world tourist destinations
4
2
I
4
U.S. 18237 v3 Perform calculations for a tourism workplace
3
2
I
3
U.S. 24728 v2 Demonstrate knowledge of work roles in tourism
3
2
I
3
U.S. 20676 v3 Demonstrate knowledge of aviation career and training options
3
2
I
3
U.S. 21834 v3 Demonstrate knowledge of introductory aviation terminology
2
2
I
2
A.S. 90848 v2 Business Studies 2.6 - Carry out, review and refine a business activity within a community context with guidance
9
2
I
9
Y
U.S. 24699 v3 Make an informed decision relating to personal income and explain its impacts
2
2
2
I
2
U.S. 9677 v10 Communicate in a team or group which has an objective
3
3
3
3
3
2
I
3
U.S. 11968 v9 Demonstrate and apply knowledge of legislation applicable to sale of goods and services
4
2
I
4
U.S. 405 v9 Demonstrate knowledge of consumerism
3
2
I
3
U.S. 14436 v7 Provide table service for a commercial hospitality establishment
4
2
I
4
U.S. 14434 v7 Prepare and clear areas for table service for a commercial hospitality establishment
3
2
I
3
U.S. 13281 v6 Prepare and present basic sandwiches for service
2
2
I
2
U.S. 13280 v5 Prepare fruit and vegetable cuts
2
2
I
2
U.S. 13276 v5 Cook food items by grilling
2
2
I
2
U.S. 13283 v5 Prepare and present salads for service
2
2
I
2
U.S. 167 v8 Practise food safety methods in a food business under supervision
4
2
I
4
U.S. 13285 v5 Handle and maintain knives in a commercial kitchen
2
2
I
2
U.S. 13310 v5 Prepare and produce basic hot and cold dessert items in a commercial kitchen
3
I
5
U.S. 17288 v7 Prepare and present espresso beverages for service
3
I
5
U.S. 17285 v9 Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision
4
2
I
4
U.S. 28145 v1 Interact with customers in a service delivery context
2
2
I
2
U.S. 4251 v8 Plan a career pathway
3
I
3
U.S. 9245 v5 Identify, as a flight attendant, major aircraft components
2
2
I
2
U.S. 23755 v2 Identify and self-evaluate the demands of a specific role in a tourism workplace
3
I
3
U.S. 25436 v2 Display products in the salon environment
2
I
3
U.S. 27639 v1 Apply knowledge of basic beauty concepts to maintain personal presentation for a commercial beauty salon
3
2
I
3
U.S. 497 v9 Demonstrate knowledge of workplace health and safety requirements
3
3
3
3
3
3
1
I
3
U.S. 17593 v4 Apply safe work practices in the workplace
4
4
4
4
4
4
2
I
4
U.S. 6402 v8 Provide basic life support
1
1
1
1
I
1
U.S. 6401 v6 Provide first aid
1
1
1
2
I
1
U.S. 6400 v6 Manage first aid in an emergency situation
3
I
2
Total Credits
102
9
0
0
10
9
18
72
16
21
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